Terms and Conditions


1) Inquiries

Narrative Tango Tours answers all inquiries within 48 hours.

2a) Reservation Requests - Services

Reservations are made on a first come, first served basis based on availability. NTT recommends making reservations with at least one week anticipation in order to ensure that the agreed services reflects customers' wishes.

2b) Reservation Requests - Personalized Packages

Reservations are made on a first come, first served basis based on availability. NTT recommends making reservations with at least three weeks anticipation in order to ensure that the agreed package reflects customers' wishes.

3a) Reservations - Services

A non-refundable, 20 percent deposit is required upon reservation of any NTT service. The deposit can be made through Narrative Tango Tours' secure PayPay account and is subject to a small processing fee. The remaining fees are to be paid in cash, on-site, at the start of each activity.

3b) Reservations - Personalized Packages

A 50 percent deposit is required upon reservation of any NTT package and can be made through Narrative Tango Tours' secure PayPal account (PayPal deposits are subject to a small processing fee). The remaining fees are to be paid on-site, in cash, at the start of each activity. In the case of cancellation, should the cancellation be made with at least seven days anticipation, 25 percent of tuition fee will be returned.  

4) Safety

Narrative Tango Tours is comprised of certified professionals, operates in safe neighborhoods and does everything possible to avoid putting its customers in potentially dangerous situations. However, in the case of injury, theft or any other unfortunate occurences, Narrative Tango Tours will not be held accountable.